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How Top Restaurants Energize Staff and Attract Customers

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"How Top Restaurants Energize Staff and Attract Customers"

In this playbook, discover the nine creative ways to reduce staffing unpredictability and crisis responses by hiring a team that lasts.

62% of restaurants are understaffed, which has led to serious employee burnout in an unpredictable industry. This reality not only jeopardizes restaurant operations and profits, but deters diners from becoming loyal regulars. 

It may seem unattainable to enhance employee satisfaction while still prioritizing guest experience, but there is an evidence-based—and fun—strategy to foster happy employees, and ultimately, happy customers. 

An employee-centric restaurant built on a lively work culture, employee benefits, and skill development, not only engages employees, but draws customers in with a contagious atmosphere. In this playbook, learn proven strategies to boost team morale—and why that matters for you and your customers. Takeaways include: 

  • Unique ways to improve employee retention through education and training  
  • Why flexible scheduling is a top priority for prospective staff 
  • Ideas to involve employees with entertainment and themed events 


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